Privacy Policy

Last Updated: June 1, 2025

EBS Home Improvement LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the website includes:

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Name and contact information (email address, phone number, mailing address)
Billing information and payment details
Information about your property or project requirements
Other information you choose to provide

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, if you access the website from a mobile device.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

Create and manage your account
Process payments and complete transactions
Respond to your inquiries and service requests
Send you administrative information, such as updates, security alerts, and support messages
Send you marketing and promotional communications (with your consent)
Improve our website, products, and services
Monitor and analyze usage and trends to improve your experience
Comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights Regarding Your Information

You have certain rights related to your personal information. These include:

Right to Access - You have the right to request copies of your personal information.
Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure - You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing - You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@ebshomeimprovement.net.

California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Children's Information

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information on this website.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

EBS Home Improvement LLC
26 Ralston Rd, Hyde Park, MA 02136
Email: info@ebshomeimprovement.net
Phone: (857) 334-8369